Recommended Reading: Making a Commitment to Professional Growth

Stepping outside your comfort zone — even if it is to learn and grow as a professional — is tough. It takes commitment and time and effort.

But it’s something that’s really important and necessary.

Continue reading “Recommended Reading: Making a Commitment to Professional Growth”

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Recommended Reading: Technical Documentation and the Buyer’s Journey…

The “customer journey” is something I’ve been learning a lot about lately.

I highly recommend this (quick) read from Hannan Saltzman at ZOOMIN, Ensuring Technical Content Fills — Not Creates — Gaps on the Buyer’s Journey.

Continue reading “Recommended Reading: Technical Documentation and the Buyer’s Journey…”